Registration is NOT required to make a purchase.
On checkout select option "buy without registration". After placing products you like in cart, enter the information we need to delivery, select payment and shipping option and place an order. If you decide to register, you can do this whenever you place an order by selecting the "Registration" option. This makes it easier for you to re-order and in the future provides some benefits. If you change your mind, you can delete your account at any time in accordance with the law.
Yes, the purchade made with us is completely safe.
When you submit your order, you also provide us with your personal information. We use this information only for delivery, notification of the order and fulfillment of our legal obligations. On the pages where personal data is transmitted, we use an encrypted link, so malicious people or programs can not intercept data transmitted between a site and a visitor.
We use only payment methods that do not provide us with confidential information about your bank accounts. In case of payment to a bank account, you provide all the information to the bank, which then makes a payment to our bank account. PayPal payments are made through the PayPal system, the same applies to payment with payment cards.
For protection of personal data, is also responsible user itself, by using appropriate software (antivirus) protection.
Reservation of items in our shop before you place an order is NOT possible. You can reserve items by purchasing them.
You can place your order 24h/day,7days/week and 365days/year.
If you place an order outside the office hours, it may take a little longer that you receive order confirmation than usual. But do not worry. Your items are reserved after your place and order and are waiting for you.
Personal order pickups on company headquarters are not possible.
We offer affordable delivery options to your address. Express delivery options are also available, where the shipment can be delivered on the same day within Slovenia or at the next working day to the address outside Slovenia. For more details, see the delivery options for your location.
All orders must be placed through the website in order to provide our legal obligations. Whole process is very simple. Select the items you would like to buy, fill in the details needed for the fulfillment of the order, choose the method of payment and delivery, and place an order. We will notify you about the whole procedure via e-mail.
The item in your cart is reserved only after you place an order. Until you do this, anyone can buy an item who place an order before you. Because many items are available in limited quantities, the item can be sold before you complete the purchase. Some items are also available on request, but there may be a minimum amount product required to place an order.
Some items are available on request, but there may be a requirement to order the minimum amount of product so that the delivery is possible. Contact us for more details.
You can pay the order via pro forma invoice on bank account of the company or via PayPal. When making PayPal payments, PayPal fees are charged to the buyer. PayPal also allows you to pay with credit cards.
Attention! We will only send the ordered items after we recieve the payment.
Shipping costs are calculated at the end of the order and depends on the type of selected shipping (economy, express, fast, ...), location where shipment will be sent and the value of the order, because more expensive items are shipped exclusively with the insured delivery. You can make a calculation by inserting all the items you want to buy into the cart. Then, in the cart area enter the country where the order will be sent. You will be presented with all delivery options available and price for each delivery option.
Dispatch time of the shipment depends on the product's stock and the time we receive payment. Items in stock are shipped the same or the first following business day after receiving the payment.
The weight used for shipping calculation is indicated for each item separately on product site. This already includes weight of packing and protective material used for packaging. The total estimated mass for each order is indicated at the end of the order before confirming it.
We use exclusively new and clean packaging. Small-sized shipments are wrapped in envelopes to save weight. For the packaging of items, where we do not need to pay attention to the weight we use cardboard packaging.
Send your question to us via e-mail at [email protected] and we will reply to you as soon as possible.